Privacy policy
Last updated: June 28, 2026
Overview
This Privacy Policy describes how The Sunday Hound, a brand of JNG Capital Holdings, LLC, doing business as The Sunday Hound, collects, uses, and discloses personal information when you visit www.thesundayhound.com, use our website, make a purchase, contact us, interact with our marketing, or otherwise use our services.
Throughout this Privacy Policy, “The Sunday Hound,” “we,” “us,” and “our” refer to The Sunday Hound. “You” and “your” refer to you as a website visitor, customer, account holder, or other individual whose information we collect.
Please read this Privacy Policy carefully. By using our website or services, you acknowledge that we may collect, use, and disclose your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements, or other operational reasons.
When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date above. Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.
How We Collect and Use Personal Information
We collect personal information from a variety of sources depending on how you interact with us. This may include information you provide directly, information collected automatically through cookies and similar technologies, and information we receive from third parties.
We use personal information to provide our services, process orders, communicate with you, improve our website and customer experience, send marketing communications where permitted, prevent fraud, comply with legal obligations, enforce our terms and policies, and protect our rights and the rights of others.
Personal Information We Collect Directly From You
Information you provide directly to us may include:
Contact information, such as your name, email address, phone number, billing address, and shipping address.
Order information, such as products purchased, billing details, shipping details, payment confirmation, order history, and transaction information.
Account information, such as username, password, account preferences, saved addresses, and other information used to manage your account.
Shopping information, such as products you view, add to cart, purchase, review, save, or interact with.
Customer support information, such as messages, questions, order concerns, refund requests, photos or documentation related to damaged or incorrect orders, and any other information you choose to provide when communicating with us.
Reviews, referrals, loyalty activity, gift card activity, or other information you submit through features we may offer from time to time.
Some features may require you to provide certain information. If you choose not to provide that information, you may not be able to use or access those features.
Information We Collect Automatically
We may automatically collect certain information about your interaction with our website and services. This may include device information, browser information, IP address, network connection information, pages viewed, products viewed, items added to cart, checkout activity, referring pages, and other usage data.
We may collect this information through cookies, pixels, web beacons, software development kits, tags, server logs, and similar technologies.
Information We Receive From Third Parties
We may receive information about you from third parties, including vendors and service providers who help us operate our business.
This may include:
Shopify and other companies that support our website, checkout, order processing, customer accounts, analytics, and ecommerce operations.
Payment processors that collect and process payment information, billing information, and payment confirmation details in order to complete transactions.
Shipping, fulfillment, and logistics providers that help us process, fulfill, and deliver orders.
Marketing, advertising, analytics, email, SMS, review, customer support, and similar service providers that help us communicate with customers, improve our website, and advertise our products.
When you visit our website, open or click on emails we send, interact with our advertisements, or use our services, we and certain third parties may automatically collect information using cookies, pixels, web beacons, third-party libraries, or similar technologies.
How We Use Personal Information
Providing Products and Services
We use personal information to provide our products and services, including to process payments, fulfill orders, arrange shipping, provide tracking updates, manage accounts, process refunds or replacements, respond to customer support inquiries, and communicate with you about your purchases.
Marketing and Advertising
We may use personal information for marketing and advertising purposes, including to send promotional emails or messages, show advertisements, personalize your experience, measure marketing performance, and improve our products, services, and website.
You may opt out of promotional emails by using the unsubscribe link included in our marketing emails. Even if you opt out of marketing communications, we may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, or policy updates.
Security and Fraud Prevention
We use personal information to detect, investigate, prevent, and respond to possible fraudulent, unauthorized, illegal, or malicious activity.
If you create an account, you are responsible for keeping your login credentials secure. If you believe your account has been compromised, please contact us immediately.
Customer Support and Service Improvement
We use personal information to respond to your questions, provide customer support, improve our website, improve our products and services, understand customer needs, and maintain our business relationship with you.
Cookies and Similar Technologies
Like many websites, we use cookies and similar technologies on our website.
Cookies help us operate and improve our website and services, remember your preferences, understand how customers interact with our website, support analytics, measure performance, and provide marketing or advertising.
We may also permit third-party service providers, advertising partners, analytics providers, and marketing platforms to use cookies and similar technologies on our website to help us provide, improve, measure, and advertise our products and services.
Most browsers accept cookies automatically, but you can choose to remove or reject cookies through your browser settings. Blocking or removing cookies may affect your experience and may cause some parts of the website to function incorrectly.
For more information about cookies used by Shopify, you may review Shopify’s cookie information at shopify.com/legal/cookies.
Global Privacy Control and Do Not Track
Our website may recognize Global Privacy Control signals where required by applicable law. If a valid Global Privacy Control signal is detected, we will treat it as a request to opt out of certain sharing or targeted advertising for the associated browser or device, to the extent required by applicable law and supported by our systems.
Other “Do Not Track” signals may not be recognized because there is not currently a uniform standard for how such signals should be interpreted.
How We Disclose Personal Information
We may disclose personal information to third parties in certain circumstances, including:
With vendors and service providers who perform services on our behalf, such as website hosting, ecommerce operations, payment processing, fulfillment, shipping, customer support, analytics, email marketing, SMS marketing, advertising, cloud storage, fraud prevention, and IT services.
With business and marketing partners, including advertising and analytics partners, to provide services, measure performance, and advertise our products.
When you direct us, request that we disclose information, or otherwise provide consent, such as when using social media integrations, payment options, account features, or third-party tools.
With affiliates or within our corporate group for business operations.
In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
To comply with applicable laws, regulations, legal processes, subpoenas, search warrants, government requests, or other legal obligations.
To enforce our Terms of Service and policies, protect our rights, protect our customers, prevent fraud, investigate security issues, or defend against legal claims.
Categories of Personal Information Disclosed
In the past 12 months, we may have disclosed the following categories of personal information:
Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and account identifiers.
Commercial information, such as order history, products purchased, products viewed, shopping activity, customer support information, and transaction information.
Internet or other electronic network activity, such as usage data, browser information, device information, pages viewed, referral sources, and interactions with our website, emails, or advertisements.
Approximate geolocation information, such as location inferred from IP address or shipping information.
Payment-related information, such as payment confirmation and billing details, processed by our payment processors.
Categories of recipients may include service providers, payment processors, fulfillment and shipping providers, customer support providers, analytics providers, advertising and marketing partners, ecommerce platforms, affiliates, and legal or compliance recipients where required.
Sensitive Personal Information
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
Sale or Sharing of Personal Information
Some privacy laws define “sale” or “sharing” broadly to include certain advertising, analytics, or marketing activities involving cookies, pixels, or similar technologies.
In the past 12 months, we may have “sold” or “shared,” as those terms are defined by applicable law, certain categories of personal information for advertising or marketing purposes. This may include identifiers, commercial information, and internet or other electronic network activity.
Categories of recipients may include advertising networks, analytics providers, marketing platforms, and business partners.
You may have the right to opt out of certain sales or sharing of personal information depending on where you live. You may exercise applicable rights by contacting us using the contact information below or through any privacy tools made available on our website.
Third-Party Websites and Links
Our website may contain links to websites, platforms, or services operated by third parties. If you click on a third-party link, you should review that third party’s privacy policy, terms, and security practices.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites, platforms, or services that are not owned or controlled by us.
Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us using the information below and we will take appropriate steps to delete the information where required.
We do not knowingly sell or share personal information of individuals under 16 years of age.
Security and Retention
We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee perfect security.
How long we retain personal information depends on several factors, including whether we need the information to provide services, maintain your account, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, or maintain business records.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
The right to access or know the personal information we maintain about you.
The right to request deletion of personal information.
The right to request correction of inaccurate personal information.
The right to receive a copy of certain personal information in a portable format.
The right to opt out of certain targeted advertising, sale, or sharing of personal information.
The right to restrict or object to certain processing of personal information.
The right to withdraw consent where processing is based on consent.
The right to appeal a decision if we deny your request, where applicable.
These rights are not absolute and may apply only in certain circumstances. We may deny or limit requests where permitted by law.
How to Exercise Your Rights
You may exercise applicable privacy rights by contacting us at legal@thesundayhound.com.
We may need to verify your identity before processing your request. Depending on the request, we may ask for information such as your name, email address, order information, or other details necessary to confirm your identity.
You may designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof that you authorized the agent to act for you and may still require you to verify your identity directly with us.
We will not discriminate against you for exercising your privacy rights.
Managing Communication Preferences
You may opt out of promotional emails by clicking the unsubscribe link included in our emails.
If you opt out of promotional communications, we may still send non-promotional messages, such as order confirmations, shipping updates, account messages, customer support responses, or legal and policy notices.
Complaints
If you have concerns or complaints about how we handle personal information, please contact us at legal@thesundayhound.com.
Depending on where you live, you may have the right to appeal our response or lodge a complaint with a data protection authority or other regulatory authority.
International Users
We are based in the United States. If you access our website or services from outside the United States, please understand that your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
If required by applicable law, we rely on appropriate transfer mechanisms for international transfers of personal information.
Contact
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, contact us at:
legal@thesundayhound.com
Business Information
JNG Capital Holdings, LLC, doing business as The Sunday Hound.